🚚 Shipping Policy

Shipping & Delivery

Production timelines vary based on product type, order size, and customization requirements. Estimated turnaround times will be communicated at artwork approval and invoicing.

Once production is complete, orders are shipped via the selected carrier. Tracking information will be provided when available. Shipping times may vary depending on destination and carrier delays beyond our control.

Get Kraken Swag is not responsible for delays caused by shipping carriers, weather conditions, or incorrect shipping information provided at checkout.

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🔁 Refund & Return Policy

Refunds & Returns

All Get Kraken Swag products are custom-made to order.

Due to the custom nature of our products, all sales are final once production has begun. Orders cannot be canceled, refunded, or modified after artwork approval and production start.

If there is an issue with your order due to a production error or defect, please contact us within 7 days of delivery, and we will 

resolve the issue promptly.

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🧭 Who We Are

Who We Are

Get Kraken Swag is a premium swag manufacturer specializing in custom-branded merchandise for businesses and events. We focus on creating high-quality swag that people actually want to wear and use, long after the event is over.

We work closely with our clients to understand their needs, recommend the right products, and deliver thoughtfully designed swag that elevates their brand. From concept to production, we handle every step with attention to detail and quality.

Get Kraken Swag is proudly operated as a division of Fox Hollow Company LLC.

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                    Privacy Policy

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Get Kraken Swag respects your privacy and is committed to protecting your personal information.

We collect information you voluntarily provide to us, including but not limited to names, email addresses, company information, shipping details, and order-related information. This information is used solely to communicate with you, process orders, provide quotes, and deliver our services.

We do not sell, rent, or share your personal information with third parties, except when necessary to fulfill orders, process payments, or comply with legal requirements.

Our website may use cookies or similar technologies to improve user experience and analyze site performance. By using our site, you consent to the use of these technologies.

If you have questions regarding this policy or how your information is used, please contact us directly.

Get Kraken Swag is a division Fox Hollow Company LLC.